Refund policy
At BeYOUtiful Creations, we take pride in offering high-quality, made-to-order products. Due to the nature of our items, please review this policy carefully before completing your purchase.
All Sales Are Final
All sales are final unless an item arrives defective as outlined below.
DTF Prints (Direct-to-Film Transfers)
All DTF prints are FINAL SALE.
We do not offer refunds, returns, or exchanges for DTF prints due to:
-
Customer error when selecting size or design
-
Color variations caused by screen or printer differences
-
Application or pressing errors
Please verify all order details before submitting your order.
Apparel & Garments
All t-shirts and garments are FINAL SALE.
Exception – Manufacturer Defects Only
Refunds or replacements may be considered only if the item arrives with a manufacturer defect, such as:
-
Torn fabric
-
Holes
-
Mis-stitched seams
Normal variations in color, fabric, or sizing are not considered defects.
Reporting a Defective Item
If your item arrives defective:
-
You must contact us within 3 days of delivery
-
Email beyoutifulcreationsparis@gmail.com with:
-
Your order number
-
Clear photos showing the defect
-
A brief description of the issue
-
Once reviewed and approved, we will offer either:
-
A replacement, or
-
Store credit (at our discretion)
Non-Refundable Situations
We do not issue refunds or exchanges for:
-
Incorrect size or item ordered
-
Buyer’s remorse
-
Damage after delivery
-
Improper washing, care, or pressing
-
Custom or personalized items
Shipping Issues
BeYOUtiful Creations is not responsible for:
-
Shipping delays caused by the carrier
-
Lost or stolen packages marked as delivered
Please ensure your shipping address is correct at checkout.
Contact Information
For questions regarding this policy, please contact us at:
beyoutifulcreationsparis@gmail.com
Please allow up to 2 business days for response to emails.